FREQUENTLY ASKED QUESTIONS
Hair care information
An average full head would be 4 packets of Premium Slimline Tape Extensions, Skin Weft or Mini Microbead Hair Extensions. We recommend increasing the packs required to 5 for our 24” Premium Slimline Tape Hair Extensions, to maintain consistency to the ends. Weft Hair Extensions come in 100g full head packs and are cut to size for your individual placement requirements. Showpony Mini Microbead Hair Extensions require 4 packs to an average full head. All “Full Heads” are a guideline only, with some thicker hair types requiring more than the recommended average full head. Always consult your stylist for your specific requirements
All removal processes for Showpony Hair Extensions should be performed by a salon professional to ensure safe removal. Attempting to remove Extensions without professional supervision may result in damage to the natural hair, or damage to your Extensions, voiding your warranty Spray Showpony Tape Remover into the centre of the tape, place the end of a tail comb gently between tapes and slowly free the two sided from one another. If you feel any resistance, spray again with Showpony Tape Remover to release. Remember to remove the old tape from the removed Extension to avoid the spread of residue throughout your Extensions. Always peel from the centre never the sides. Please note: Some residue may be left in the natural hair, which can occur if too high a heat has been used on the Extensions during wear. To remove this from the natural hair, apply 1-2 sprays of Showpony Residue Remover and gently comb out. Deep Cleanse the natural hair 2-3 times with Showpony Deep Cleansing Shampoo to ensure all traces of the Showpony Residue Remover have been washed away before having the Extensions re-applied. Residue or traces of Showpony Residue Remover that have not been effectively cleansed may cause slippage of your Extensions.
Showpony Professional provides an extensive color range making selecting the perfect color match for the client without having to color easy. If, however the client insists on coloring or toning, they should be made aware of the risks during their consultation, including compromising the quality of their extensions and/or voiding their warranty. Remind your clients to seek expert advice from yourself if thinking about changing their hair color whilst wearing extensions. If coloring is necessary in salon, never use developer stronger than 10vol or 3%, shampoo and towel dry before applying to remove the leave on treatment that is on the extensions when new, ad always test strand to check the individual reaction. Check that your client is happy with their natural hair color during the consultation and is not planning to make any changes.
You can use small hot rollers, dip into hot water and set aside to cool down and dry. Once they have dried remove the rollers.
60 pieces, which is the equivalent to one and a half average full heads.
Showpony Tape Remover is made from Isopropyl Alcohol.
We do not recommend perming Showpony Hair Extensions, as they have already undergone a lengthy chemical process. Perming Showpony Hair Extensions will void any warranties and may compromise the quality of your Showpony Hair Extensions.